Artificial intelligence to reshape VoIP

Artificial intelligence to reshape VoIP

Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance. Contact Center Operations Thanks to […]

Bloatware: From Annoying To Dangerous

Bloatware, junkware, trialware, third-party apps — whatever you call it. There’s now yet another reason to get rid of these annoying pre-installed programs and plugins indefinitely: security threats. Learn more about the other risk that might do more than slow down your computer. Tavis Ormandy, a researcher from Google’s Project Zero, recently discovered that a […]

Boosting Office 365 with AI Capabilities

In the past month, Microsoft has beefed up Office 365 with AI-driven capabilities designed to help businesses make the most of their data, company content, collaborative projects and more. Read on to learn about the new smart features you can expect in the Office 365 update. Automatically Uncover Trends in Excel Data Finding useful information […]

The risks of auto-complete passwords

If you’re disturbed by advertisements and “helpful” suggestions that are based on your internet browsing habits, recent research has found yet another source of online tracking. It’s a sneaky tactic that also comes with serious security concerns. Let’s take a look at what you can do to stop it from targeting you. Why auto-fill passwords […]

2018: The year of social media

Big-name social media platforms such as Instagram, Facebook and Snapchat are more interactive and responsive than ever. However, these platforms now have a plan to move another step forward in 2018. Here are the top 5 trends you should watch out for this year. The boom of Augmented Reality The launch of the new iPhones […]

Top Apple predictions in 2018

From new Apple Watches and Apple TVs to Mac and iPhone upgrades, Apple released a slew of products in 2017. But what’s in store for Apple fans in 2018? We’ll likely see iterative updates to existing product lines, but there’s a good chance we’ll get some totally unexpected announcements. Read on to find out the […]

Small-business IT hardware checklist

It’s frustrating to return to the office after a long holiday only to be greeted by a disorganized workstation. If having clean, hassle-free technology is one of your company’s New Year’s resolutions, this technology hardware checklist can help. ✓ Clean up your computer components Wipe your monitor with a clean, static-free fabric; remove excess dirt […]

What’s set for hybrid cloud this year?

Cloud technology has seen continuous adoption in 2017. In fact, business owners are starting to embrace hybrid cloud so much that 2020 is expected to be the year when combined private and public cloud spending will exceed traditional data centers. But until then, here are five hybrid cloud predictions for 2018. Clearer strategies Many infrastructure […]

It’s not too late to cash in on 2017’s IT trends

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment. See for yourself! Small businesses love […]

Strengthen your smartphone’s security

Hackers aren’t just trying to crack your desktop computers’ passwords, but also your mobile phones’. With cyber criminality running rampant nowadays, it’s become more critical to ensure the safety of all your devices. Let these security tips be your guide. Set a strong password Whether your device requires a 4-set or 6-set numerical PIN, a […]

5 types of VoIP services you should know about

Most business owners and individual users know that making calls via VoIP is cheaper and more feature-rich when compared with the old landline telephony system. Still, you might be unaware of the VoIP service options out there, not to mention how to determine the right one for your needs. So, read on to learn more. […]

Do more with Microsoft Teams

The main difference between Microsoft Teams and its competitors like Slack or Convo can be summarized in one word: integration. Teams integrates with various Microsoft applications like Word, OneNote, Planner, and SharePoint, and if you’re already subscribed to Office 365, these tips and tricks will help you do more with Teams. Use SharePoint to store […]